NMG and its brands—Neiman Marcus, Bergdorf Goodman, Last Call, and Horchow—are relationship businesses that lead with love for customers, associates, brand partners, and communities. Its strategy of integrated luxury retail is about creating long-term relationships with its customers. It’s this connection that creates emotional and high lifetime value potential.
Leveraging the expertise of over 10,000 associates, NMG exhibits a growth mindset in how it delivers across its three channels of in-store, ecommerce, and remote selling. In addition, NMG is continuing to make investments in data and technology that allow it to scale a personalised luxury experience.